The California Consumer Privacy Act

If you live in California and have an established business relationship with us, you can request a list of the personal information we have shared with third parties for their direct marketing purposes. We will also give you a list of the third parties that have received your information. You can make a request one time each year, by emailing or writing to us at the address below. Please mention in your letter that you are making a "California Shine the Light" inquiry. We will respond within 30 days.

The California Consumer Privacy Act provides that California residents may (subject to certain limitations):

To exercise your rights, please click here.

We value and respect the privacy of our customers. In the course of operating our business and interacting with you, we collect, use, and share personal information. We do so to process and fulfill your orders, to improve our product offerings, to provide valuable services, to protect the rights and information of our customers and our company.

Exercise Your Privacy Rights

Complete the form below to submit your request. When we receive your information, we’ll use it to verify your identity and review your request.

You can:

IMPORTANT NOTE REGARDING REQUESTS TO OPT OUT OF SALES

If you submit a request to opt out of having your personal information sold, we will the use the information you provide to verify your identity. After verifying your identity, we will associate the information you provided with information we hold to prevent further sales of that information. However, if you use our websites, mobile applications, connected device applications, or digital services, we may not be able to associate the information you provided in your request with the information collected from your usage of our websites, mobile applications, connected device applications, or digital services.

Making a Request

A working email address is required to complete your request online. Call (714) 465-5220 to speak to a representative if you don’t want to provide an email address.

For each request you submit, we’ll send a verification email to the email address you provided. This may take up to 72 hours. Check your spam folder if you don’t see it. You’ll have 3 days to verify your email before your request expires. If you don’t, you’ll have to submit another request.

If you are making a request on behalf of another person, please send your request to marketing@arcsurfacesgroup.com and include the following information about you and the person on whose behalf you are making the request: full name, mailing address, home address, email address, and phone number. You should also provide proof of your authorization to act on the other person’s behalf. We will contact you for additional information once your request has been received.

After we process your request to delete your personal information or to opt out of the sale of your personal information, you may still see advertising regarding our products and services. We may deliver advertising to a general audience or place advertising on websites, mobile applications, and connected device applications that relates to our products and services. For example, if you visit a do-it-yourself website, you may see advertising on that website that promotes our products and services related to the do-it-yourself content.

HOW DO WE COLLECT INFORMATION?

We collect information directly from you.

For example, we collect information when you:

We collect information from you passively.
We use tools like browser cookies, flash cookies, pixel tags, and web beacons to collect information when you use our websites and applications or interact with our emails. And we use cameras and other technologies in our stores, in parking lots and at other facilities to learn about customer traffic and for fraud prevention, security, and asset protection.

We collect information from Affiliates of Select Interior Concepts.
We may receive information about you from companies that are controlled by or under common control with Select Interior Concepts (our “Affiliates”).

We collect information from third parties.
In the course of serving you and operating our business, we collect information from a variety of third parties. For example, we collect information from:

WHAT DO WE COLLECT?

CATEGORY OF PERSONAL INFORMATION IDENTIFIERS, such as name, email address, phone number, username, physical address, device identifier, IP address, and social media handle.

WHERE DO WE COLLECT IT FROM?
Directly from you or the devices you use to access digital services, such as websites, mobile applications, and applications for connected devices.

Other customers that may provide us with your information to recommend a product or service, ship products to you, or list you as a recipient of products or services.

Companies that provide services on our behalf (e.g., installers).

Security and fraud prevention services that help us confirm that transactions are valid and otherwise help us protect our assets and you.

Marketing companies that help us learn about our customers and the devices they use to access digital content.

Companies that supplement our customer records with additional information.

Shipping providers that update address information.

Social media platforms.

WHY DO WE COLLECT IT?

Fulfilling orders and processing returns.

Customer care.

Administering contests and promotions.

Registering you for a website or program.

Communicating with you.

Improving our products and services, including improving store layouts and digital content.

Learning about customer trends and interests.

Personalizing digital content.

Delivering marketing communications and advertising.

Identifying the devices you use to access digital content.

Fraud prevention, security, and asset protection.

WHO DO WE SHARE IT WITH?

Service providers that process information on our behalf, such as shipping vendors, providers of digital analytics services, and fraud prevention.

Manufacturers of products and providers of extended warranty services.

Any successor to all or part of our business.

Law enforcement, public and government authorities, and other entities as we deem reasonably necessary to comply with law, support investigations, and protect the rights and property of you, us, and others.

Our affiliates and subsidiaries.

HOW DO WE USE INFORMATION?

Here are some examples of how we use the information we collect:

To respond to you and provide you with goods and services you request.

To improve our business, products, and services.

To identify and assess website and device application trends and customer interests.

For security and asset protection purposes.

For our marketing.

To communicate with you about your account or our relationship.

For employment purposes.

For social media engagement.

For other uses we may disclose to you.

TRACKING TOOLS WE USE

We collect personal and other information using digital tracking tools, such as cookies and web beacons, when you use our websites or mobile applications, interact with our emails or applications provided on connected devices, or otherwise engage with our digital offerings. We also partner with third parties that collect information this way. These third parties may place similar tracking tools on our websites, applications, and advertising to facilitate tracking, advertising, and measurement services.

The tools may collect information about your activities over time and on various digital services offered by us or others.

The tools that we, our vendors, and third parties use include:

We, our service providers, and third parties use the information collected via these tools to: